Franco Grasso and family: 300 hotels

This is how i imagine it: a large united family, gathered under the banner of revenue, which celebrates with us from the revenue team this wonderful achievement! For us, however, this is a new starting point …

Fixed or variable costs: let’s clear things up!

One often gets lost in a maze when dealing with the cost items of an accommodation facility, without actually knowing what they are, how to subdivide them but, more importantly, how to rationalize them. Here are some tips on what to actually do to be successful!

The magical world of last minute

Last minute, cancellation policy, occupancy, cancellation forecast: what is the link between all these concepts? and how can the revenue manager make a good use of them? Here are a few tips to avoid mistakes…

Revenue Management and 5 star hotels

5 star hotels are convinced that they cannot dare as this would ruin their reputation. They are victims and prisoners of their own beliefs, resulting from many years of experience…

In-house selling and average spending

That is, how to better sell ancillary services to the hotel’s clients, such as café, restaurant or wellness centre. It can lead to excellent results, provided that…

Communicating efficiently in the hotel

Communicating efficiently in our hotel is not as obvious as it may seem. here are some suggestions on how to do it, focusing on the objectives you have set for yourself.